Warranty & Return Policy
Once you pay for the computer we will ensure your computer is programmed using the VIN and Mileage which you provide, leave the rest to us. It will also be installed with all the updates directly from the dealer. Once the module is shipped you will have 14 days to return the core for the LIFETIME WARRANTY! Our LIFETIME WARRANTY is non transferable if the vehicle is sold. All orders take 2 full business days to process. Subject to a $100 core charge if core is not returned.
We accepts returns as long as the part is in its original condition. Returns must be mailed within 14 calendar days from original delivery. All approved returns will be initiated in the form of a refund to the original form of payment. There will be a 20% restocking fee and all shipping charges we be deducted. (Free shipping charges are a $12.50 each).
Returns will undergo testing once received in our facility to confirm functionality. If part has passed testing we will initiate the refund. The total time expected (including testing) is 4-5 business days for a cleared refund.
To initiate a return for refund please email your invoice# and reason for return to: firstname.lastname@example.org