Frequently Asked Questions

Q. Why should I choose All Computer Resources?
All Computer Resources is a team of highly trained I.T. Professionals in South Florida. We have 15 years of industry experience providing excellent services to a wide scope of companies.

At ACR we strive for 100% Customer Satisfaction. We only use top of the line Hardware and Software for all of your needs. We do this to ensure the minimal downtime, because we care about making your experience as pain-free as possible. We will not rest until our clients are satisfied.

Q. How do I place an order?
A. You can place the order online or call the main office at 786-879-7566 from 9AM to 6PM EST.

Q. Do I have a warranty?
A. Yes you do! You have an instant LIFETIME Warranty based on a core exchange. Meaning, once you receive the computer from us you will have 14 days to return the old unit (Core). The customer is responsible for the return of the core. There will be a "Core Sticker" in your package that must be placed on the core. Once the core is received your LIFETIME WARRANTY will be activated!

Q. How do I check on the status on my order?
A. You can call the main office & provide your order number for status or use our online chat.

Q. How can I get my tracking number?
A. You will automatically receive an email from the UPS Quantum system with your tracking number.

Q. How long does it take to ship my product?
A. It takes us 1-3 Full business days to process all orders.

Q. Can I get a refund if I dont need the part?
A. Yes, you have 14 days to return the computer we sent you from the time you receive it. If it passes the 14 days there ARE NO REFUNDS.

Q. I dont see the part I need in the online store. Do you have the part I need?
A. Yes, we dont have our complete inventory online. Please call the main office and have all the vehicle information & part number handy.

Q. Can I get a refund if I dont need the part?
A. Yes, you have 14 days to return the computer we sent you from the time you receive it. There is a 30% restocking plus shipping cost. If it passes the 14 days there ARE NO REFUNDS.